For rental items being picked up, we do not charge a minimum. Larger items that require delivery, we do charge a minimum depending on the location being delivered to.
Our delivery fees very and depend on many factors, such as location, if stairs or an elevator is involved, distance from delivery truck to set up area, etc.
Yes, we charge a 50% non-refundable deposit for rental services to hold a date. If the rental order total is less than $50, the full balance will be due upon booking to hold the date.
We do not offer pick up on the large 6' marquee letters due to their size and fragility. even with a trailer to transport them, they require extreme care with moving and packing them. We do offer pick up of the smaller 4' tall marquee letters with a refundable deposit paid at pick up. They require a truck, trailer or a full size SUV. We also offer pick up on many other rental items, including bars.
Contact us to fill out the form and let us know which rental items you are interested in. If the date is available for your items, we will provide a delivery quote if they require delivery and rental packet. To reserve items for rent, we require a nonrefundable deposit, a card on file and a signed client agreement. Dates are reserved on a first come first serve basis, and dates will not be reserved until we receive the signed client agreement and deposit from you. Prices are subject to change at anytime unless your order is confirmed with a deposit
Rain or wind is never fun to deal with when planning an event. We strongly suggest having a Plan B in the event there will be rain or high winds showing up at your event. We normally are able to work with windy days, but will bee monitoring the wind in case they set up to extremes speeds. If rain or very high winds will be an issue during your event, we will require our marquee letters be set up in a covered area free from moisture. We do not offer refunds for unused rentals due to rain or wind.
Almost all of our rental items are hand built and delicate. Leaving rental items exposed to moisture from rain, sprinklers or any other source can result in immediate and/or long term damage requiring costly repairs or replacement, and in some instances they may be irreplaceable.